Terms and Conditions

Terms and Conditions


Welcome to ishop.qa. ISHOP INTERNET TRADIND WLL provide website features, mobile application and other services to you when you visit or shop at ishop.qa. Your use of ishop website {including www.ishop.qa including mobile application (hereinafter collectively referred to as the “Website") and its related sites, services and tools is governed by the terms and conditions as contained in this Agreement applicable to the Website and for other websites of Ishop Internet Trading WLL. So, ishop provides the ecommerce services subject to the following conditions.




When you use any of the services provided by us through the Website, including but not limited to Product Reviews, Seller Reviews etc., you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this User Agreement and shall be considered as part and parcel of this User Agreement. We reserve the right, at our sole discretion, to change, modify, add or remove portions of the User Agreement, at any time without any prior written notice to you. It is Your responsibility to review this User Agreement periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree

to the revisions. As long as you comply with the provisions of this Agreement, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.


1. Membership Eligibility

Use of the Website is available only to persons who can form legally binding contracts under the age of majority as per the laws in State of Qatar. If you are a minor i.e. under the age of 18 years, you shall not

register as a member of the Website and shall not purchase or bid for any items on the Website except through Your legal guardian or parents who have registered as users on the Website or can use the Website as Guest User. Ishop.qa reserves the right to terminate Your membership and refuse to provide you with access to the Website if it is brought to our notice or if it is discovered that you are under the age of 18 years.


Guest User: If you are transacting as a Guest User, you can purchase on our website, but you experience some limited access to our services.


2. Your Account and Registration Obligations

If you use the Website as a Registered User, you are responsible for maintaining the confidentiality of Your User ID and Password. If you use the Website as a Guest User you are responsible for maintaining the confidentiality of Your email ID and phone number and restricting access to Your computer, computer system and computer network. You are responsible for all activities that occur under Your User ID and Password (if registered) or email ID and phone number (if Guest User) as the case may be. Also as a Guest User, you shall ensure the physical security and possession of Your phone, the details of which are used to transact services with ishop.qa. You agree, inter alia, to:


i. Provide true, accurate, current and complete information about yourself as prompted by ishop.qa's registration form or provided by You as a Guest User (such information being the "Registration Data")

ii. You must not include any of Your contact details such as email addresses etc. in Your User ID while registering as a Registered User.

iii. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete at all times.

iv. You must immediately notify us of any unauthorized use of Your password or account or any other breach of security, and

v. Ensure that You exit from Your account at the end of each session. If You provide any information that is untrue, inaccurate, not current or incomplete or ishop.qa has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, ishop.qa has the right to indefinitely suspend or terminate or block access of Your membership with the Website and refuse to provide You with access to the Website. Ishop.qa shall not be liable for any loss or damage arising from Your failure to comply with this Clause 2.


3. Use of the Website

You understand and agree that ishop and the Website merely provides hosting services to its Registered Users and persons browsing / visiting the Website. All items advertised / listed and the contents therein are advertised and listed by Registered Users and are third party user (SELLER) generated contents. Ishop.qa neither originates nor initiates the transmission nor selects the sender and receiver of the transmission nor selects nor modifies the information contained in the transmission. Ishop.qa has no control over the third-party user generated contents and does not provide any guarantee with respect to any such contents and ishop shall not be held liable for any loss suffered by You based on Your reliance on or use of such data/content.


4. Buyer Protection at ishop.qa

ishop does not permit the merchants to sell duplicate, spurious, knock-offs or grey channel items. Merchant guarantees to sell only genuine products to customers through ishop.qa. All Merchants listing their products on ishop.qa are required to enter into an agreement to list and sell only genuine products. We also encourage the merchants to extend all the warranties, guarantees as entailed in the product by the Merchant/Seller to You, all this at a great price and with the best customer services in the industry. It is however clarified that the ishop seeks to ensure the aforesaid only on a best endeavor basis and does not assure or provide any personal warranties or assumes and liability or responsibility pertaining to the genuinity and authenticity of the products and/or the Seller, for which the Seller shall be solely responsible and liable.


If ishop.qa has suspicion or knowledge, that any of its members are involved in any activity that is intended to provide claims or information that is false, misleading or not genuine, then ishop.qa may while reserving its rights to initiate civil and/or criminal proceedings against member may also at its sole discretion suspend, block, restrict, cancel the user id of Registered User and such necessary action against the Guest User of such member and/or disqualify that member and any related members from availing protection through this program.


Ishop.qa reserves its right to initiate civil and/or criminal proceedings against a user who, files an invalid and/or false claim or provides false, incomplete, or misleading information. In addition to the legal proceedings as aforesaid, ishop.qa may at its sole discretion suspend, block, restrict, cancel the User ID [and its related user ids] of such user and/or disqualify that member and any related members from availing protection through this program.


Any person who, knowingly and with an intent to injure, defraud or deceive, files a Fraudulent Complaint containing false, incomplete, or misleading information shall be guilty of a criminal offence and will be prosecuted to the fullest extent under the law.


5. Payments

Ishop.qa uses third party payment providers to receive payments from the Buyers behalf. Ishop.qa is not responsible for delays or erroneous transaction execution or cancellation of orders due to payment issues. Ishop.qa takes utmost care to work with 3rd party payment providers, but does not control their systems, processes, technology and work flows, hence cannot be held responsible for any fault at the end of payment providers. Further, ishop.qa does not release the payment to Sellers until the order has been received by the Buyers and they are satisfied with it.


6. Modifications to The Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


7. Product data ownership

All products images and trademark listed in this website or application are the sovereign property of the respective companies.


8. Copyright

All content included in or made available through ishop, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Ishop. The compilation of all content included in or made available through any ishop Service is the exclusive property of ishop. If any user uses these contents for any other purpose, it is an offence and face legal problems.




Any questions regarding this agreement should be sent to us at info@ishop.qa or mail to below address:


PB NO: 80027, Al Wakra Main Street, Office No.4, Above Tea Time, Wakra, Doha - Qatar

(mail to: info@ishop.qa) | Tel: 30034006